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Can I Cancel My Order?Updated 2 months ago

Order Cancellation Assistance

We understand that life can bring unexpected surprises, and you might need to cancel your order. If that's the case, we're here to help! 
Please contact us as soon as possible by calling 02838 330720, emailing us at [email protected], or using the convenient Live Chat feature on our website.

To make the cancellation process smooth, please have your order details ready. The sooner you reach out, the easier it will be for us to assist you. If your order hasn't been dispatched yet, we'll handle everything for you. However, if you've received a dispatch confirmation email, cancellation won’t be possible. Don’t worry; if you return an unopened item, we may issue a refund at our discretion.

Your satisfaction is important to us, and we’re committed to ensuring you feel supported every step of the way!



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