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Returns, Exchanges & Cancellations

Can I cancel my order?

We understand that plans can change, and you may need to cancel your order. If that’s the case, we’re here to help. Before you cancel, we would love to understand why you’ve chosen to cancel, whether it’s due to timing, personal circumstances, or unc

Can I modify my order after placing it?

We understand that sometimes you may want to make a change to your order after placing it. While we always aim to help where we can, once your order has been received and processed in our system, we are unable to make changes to it. In most cases, we

Can I return products for a refund or exchange?

Yes, we offer a 100% money-back guarantee for new customers, along with a simple and supportive returns process. If you’re not completely satisfied with your first order, we’re here to help. We’re confident you’ll love The New You Plan, which is why

Can I return my products?

Yes, we offer a 100% money-back guarantee for new customers, along with a simple and supportive returns process. If you’re not completely satisfied with your first order, we’re here to help. We’re confident you’ll love The New You Plan, which is why

Can I exchange items I don't like?

Yes, if you are a first-time customer, we offer a 100% money-back guarantee or one exchange on your first order. We want you to feel confident when starting your journey with The New You Plan, and that includes giving you the flexibility to exchange