Can I Return My Products?Updated 2 months ago

100% Money-Back Guarantee for New Customers

At The New You Plan, we are confident that you’ll love our plan, which is why we offer all new customers a 100% money-back guarantee. We hope this gives you the confidence to take the first step in your exciting, new weight loss journey!

If you feel our diet meals are not for you, simply return them, and we will give you your money back—no questions asked. Plus, you can keep all of the accessories and free welcome gifts.

Easy Returns and Exchanges

If you are not completely satisfied with your first order, return the products to us within 30 days of purchase, and we will process a refund for all returned unopened items. We will honour either one exchange or a refund within the terms highlighted.

Please Note: Orders returned to us outside of these terms won’t be processed. Instead, they will be returned or disposed of at the customer’s expense.

Exchange and Returns Policy

Our exchange and returns policy applies to your first order purchased directly from our website within 30 days of purchase. If this is your initial order with us, you have the option to return your items for either an exchange or a refund.

How to Initiate a Return:

Please contact our Customer Service team for further details on how to start the return process. You can reach us at [email protected].

Return Qualifications:

To qualify for a return, your item must be unused and in its original condition and packaging. This ensures that we can process your request efficiently and promptly.

If you have any questions or need assistance, please don't hesitate to reach out. We're here to help you with your return needs.