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How do I reorder or try new products?Updated 20 days ago
How Do I Reorder or Try New Products
Reordering your favourites or exploring new products with The New You Plan is easy and convenient. Whether you are coming back for your go-to meals or want to try something different, here’s how to do it:
✅ Step 1: Create or Log In to Your Account
If you're new to The New You Plan:
🟡 Register for an account – This makes future ordering quicker and gives you access to your order history and exclusive offers.
Already a customer?
🟢 Simply log in to your account to reorder with just a few clicks.
👉 Log in or create an account here
✅ Step 2: Browse Our Store
Explore our wide range of products including:
- Shakes, soups, and hearty meals
- Snack bars, crisps, and sweet treats
- Flexible bundles and special offers
- Products suitable for the Total or Switch Plans
💡 You can filter by dietary preferences or goals to find the perfect fit.
✅ Step 3: Add to Basket and Checkout
Once you've selected your items:
- Click Add to Basket
- When ready, click Proceed to Checkout
- Enter or confirm your payment and delivery details
- Click Place Order to complete your purchase
✅ Need Help Placing an Order?
Our friendly Customer Service team is happy to assist you — and can even take your order over the phone if you prefer.
📞 Call us: 028 38 330 720 (Monday to Friday, 9am to 5pm)
📧 Email us: [email protected]
📧 Order and Dispatch Confirmation
Order Confirmation Email:
Once your order is placed, you’ll receive an email confirming we have received it. (This is not yet a confirmation of acceptance.)Dispatch Confirmation Email:
Your order is officially accepted and processed once we send your Dispatch Confirmation email. This confirms your parcel is on its way and that your order has been accepted.
💛 We're Here to Help
We aim to make your shopping experience smooth, efficient and enjoyable. Whether you are reordering your favourites or trying something new, we’re here to support you every step of the way.
Enjoy your journey with The New You Plan — one order at a time! 💛