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What Should I Do If I Receive The Wrong Items?Updated 2 months ago

We are truly sorry for any inconvenience caused by an error with your order. We understand how frustrating and disappointing this can be, and at The New You Plan, we strive to pack every order with great care. However, occasionally mistakes may happen, and we genuinely care about your experience and want to make things right.

To resolve any issues quickly, please contact us within 14 days of placing your order. The sooner you reach out, the smoother the resolution will be! You can get in touch with us through the following methods:

  • Email: Send us a message at [email protected]
  • Phone: Call our dedicated team at 028 3833 0720
  • Live Chat: Use the live chat feature on our website for immediate assistance

Please note that any issues reported after the 14 day period may not be considered and will be subject to our discretion. We're dedicated to ensuring you receive the best service possible, and our friendly support team is here to help you resolve any concerns you may have!

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